Both, but we start with what you already own. Most teams are using a fraction of the capability they pay for, so the first pass is almost always about making the current stack work properly. We only recommend replacing a platform when there is a concrete capability gap it cannot close.

A focused CRM or automation implementation usually runs six to twelve weeks depending on data complexity and how many systems need to talk to each other. Migrations with years of messy historical data take longer, and we will tell you that during the audit rather than halfway through the build.

Yes, and that is the most common arrangement. We handle the technical build and architecture while your team runs campaigns and content. We document everything so ownership transfers cleanly when the engagement ends.

A defensible line from marketing activity to pipeline and closed revenue. That means agreeing a model that fits your sales cycle, instrumenting the tracking properly, and building dashboards your leadership will trust — rather than three tools each reporting a different number.

Yes. Platforms drift as your business changes, so most clients keep a monthly retainer for optimisation, new campaign builds, reporting and troubleshooting. It is optional, and a clean handover is always the alternative.

Primarily B2B SaaS and technology, alongside professional services and enterprise businesses with considered, multi-touch sales cycles. The longer and more complex the buying process, the more value there is in getting the architecture right.